At FuelSync, we offer FREE standard shipping on all FuelSync orders—no minimum required.
Can I track my order?
Yes! Once your order has dispatched, you will receive a confirmation email containing your tracking link and number. Please allow up to 48 hours for the tracking status to update.
Will I have to pay import duties or taxes?
Depending on your destination, your order may be subject to local import duties and taxes upon arrival. These charges are the customer’s responsibility. We recommend checking with your local customs office for specific rates before ordering.
What if my item arrives damaged, lost, or stolen?
We carefully inspect every item before it leaves our warehouse. However, once an order is handed over to the carrier, FuelSync is not liable for carrier damage, loss in transit, stolen packages, or customer input errors (such as incorrect shipping addresses).
If your package is delayed, damaged, or lost:
- Contact the shipping carrier directly to file a claim.
- Reach out to us at [email protected]—we’re happy to assist you through the process!